EMPIRE is headquartered in New York, with its processing center, Empire Outsource Services situated in Dehradoon. The New Delhi facility is ISO 270012013 certified for its integrated security management system, which is a testament to our dedication to delivering top-quality work product to our clients.
Since February 2016, EO has been providing insurance brokerage general agencies and mortgage businesses with round-the-clock processing services. Our work involves handling sensitive personally identifiable information, including Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA) of 1996 and its related regulations. Empire recognizes the utmost importance of maintaining the confidentiality and privacy of client information. Therefore, we prioritize administrative, physical, and technical safeguards in all our business dealings to ensure the protection of client information. We continually evaluate our current security processes and revise our practices to reflect the latest technology, laws, and business practices.